Help Center

How Can We Help You?

Find answers to the most frequently asked questions here.

General 3 questions

Orangee is India's trusted B2B marketplace that directly connects manufacturers with retailers across the country — eliminating middlemen and ensuring better prices for everyone.

Yes! Basic registration and browsing is completely free for both manufacturers and retailers. Premium plans are available for additional features.

Orangee currently supports English and Hindi. More regional languages are coming soon.

Account 3 questions

Click "Register" on the top menu, fill in your name, company name, email, phone number and password. Your account will be ready in minutes.

Click on "Forgot Password?" on the login page. Enter your registered mobile number or email and we'll send you a reset link.

Yes, you can update your phone number from your profile settings. OTP verification will be required on the new number.

Orders 3 questions

Browse manufacturers or categories, add products to your cart, and checkout. You'll receive an order confirmation on your registered mobile and email.

Minimum order quantity varies by manufacturer and product. It is clearly displayed on each product page before you add it to cart.

Orders can be cancelled or modified within 2 hours of placing them. After that, please contact our support team or the manufacturer directly.

Delivery 3 questions

Delivery typically takes 3–7 working days depending on your location and the manufacturer's city. Express delivery options may be available for select manufacturers.

Yes! We have a PAN India delivery network covering all 28 states and 8 union territories.

Once shipped, you'll receive a tracking number via SMS and email. You can also track your order from your profile → Order History section.

Payments 2 questions

We accept UPI, Net Banking, Credit/Debit Cards, and NEFT/RTGS for bulk orders. Cash on Delivery is available for select orders.

Absolutely. All payments are processed through RBI-approved secure payment gateways with 256-bit SSL encryption.

For Manufacturers 2 questions

Register as a manufacturer, complete your profile verification, and start adding products from your dashboard. Our team will review and approve listings within 24 hours.

We charge a small competitive commission only on successful orders. There are no listing fees or monthly charges for basic plans.

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